Shipping & Policy Information

 

 

Shipping Info:


- Orders typically ship 2-3 business days from the time you have placed the order unless otherwise indicated.  9am - 5pm are business hours.  If your order is placed during closed hours, your order processing day starts the next business day.

POSTAL SERVICE DELAYS: There are many postal service delays right now that I have no control over. Packages are shipping out on time but might be delayed in transit due to high mail volume with carriers.

-If you choose the wrong shipping for your order Ie. "Happy Pack" shipping option when NOT purchasing a Happy Package your order will be cancelled and you will be refunded, with a fee deducted.    

-PLEASE, please DO NOT choose Cookie DIY kit for anything other than COOKIES, unless previously coordinated with me.  


- I currently ship internationally, to Canada, with tracking! 

INTERNATIONAL SHIPPING (excluding Canada):  Please contact me using the Contact form and let me know what you would like to purchase along with shipping information:  Name, Shipping Address & Email, if you have an IG handle you can include that too!  I will then send you an invoice. 

Please note: we are not responsible for any loss or delay of packages, once they leave our office you assume all responsibility.  Some international packages have taken anywhere from 10-45 days.  We cannot replace your package, thank you for understanding. 

-Packages are shipped via USPS (United States Post Office).

-Once your items have been shipped, as the buyer you assume all responsibility and liability. Happy Sweets and Treats is not responsible for any loss or delay in shipping.

Venmo:  All Venmo payments must be made within 5 minutes of purchase or your order will be cancelled.


Returns, Cancellations & Exchanges:


-All sales are final. Unfortunately we cannot accept returns for any items purchased for health and safety reasons. We do not cancel orders.

-Please use our contact page for any other questions or inquiries.

©2020 by Happy Sweets and Treats